|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.|
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|When will my order ship and what are my shipping charges?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.|
|What is the return policy?|
Original sales receipt must accompany returns.
Because all profits from your purchase go immediately toward humanitarian projects in developing countries, we accept returns for exchange only up to 7 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition." Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• -must not be a special order or a custom order.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately.
Again, you MUST contact us within 7 days if you intend to return ANY item back to our store.
Customer is responsible for all shipping costs if seller is not at fault. Please e-mail firstname.lastname@example.org with any questions.
5150 Alvera+1 801 839 9091